Nekton can use any feature that is available in Ziwo API.
Using our advanced AI, you can easily create custom automations for Ziwo.
Here are some typical actions you can do in your automated workflows.
Admin - Call a Number Into IVR
Calls a phone number into an IVR
Admin - Call a Number to Deliver TTS Message
Call a phone number and deliver a TTS message
Admin - Call a Number Using an Agent
Calls a number using the an agent id. Requires Admin login.
Admin - Call a Number Into Queue
Triggers a call to the Queue and link to the target customer number
Agent - Call a Number
Call a number using the logged in agent. Outputs true When call is generated, false if agent is offline. Requires agent account
Ziwo Cloud Contact Center is an app with readymade CRM plugins to connect real or virtual agents with phone numbers in any country.