Freshservice integrations
Use Nekton to connect Freshservice with thousands of other services, and automate your day-to-day tasks. Describe what you want to automate in plain language, and Nekton AI will create automation for you.
Automate Freshservice integrations with Nekton
Create automations that integrate Freshservice with other services
Nekton AI can integrate Freshservice with many online apps and tools.
Here are some popular integrations you can try to automate your Freshservice workflows:
Freshservice actions
Nekton can use any feature that is available in Freshservice API.
Using our advanced AI, you can easily create custom automations for Freshservice.
Here are some typical actions you can do in your automated workflows.
Add Notes to a Ticket
Add Private or Public notes to a Freshservice Support Ticket.
Create Requester
Allows you to create a Requester in Freshservice for your support domain.
API Request (Beta)
This is an advanced action which makes a raw HTTP request that includes this integration's authentication. This is useful if an application has an API endpoint that Nekton doesn't implement yet. You will be expected to read and utilize the API documentation provided by the application. Further, if the application changes their API, you will be expected to make the appropriate fixes and updates.
Create Ticket
Create a ticket in Freshservice for your domain.
App Extensions (Beta)
Performs an API call using an App Extension (Beta) entry, which you can select or create, later within this Flow's setup. App Extensions (Beta) can be reused across multiple flows and are managed centrally through the App Extensions (Beta) builder.
New Ticket
Triggers when there is a new ticket is created in Freshservice.
Update Ticket
Triggers when a Ticket is updated.
New User
Triggers when a new User is created.
Update User
Triggers when a user is updated.
About Freshservice
Freshservice is an online, cloud-based IT Helpdesk which is ITIL ready.