Email by Nekton Zendesk Email by Nekton integration with Zendesk

How to Create Zendesk tickets from new inbound emails

Even if you use a support platform like Zendesk, some users still send help requests directly to an inbox. Use this Nekton integration to automatically create tickets in Zendesk from new inbound emails.

  4.7/5 from 21 votes. About 5 minutes to complete.

Steps to automate

Use workflow automation service.
Preparation
Create Nekton account. You can also use your existing Google account to sign in.
Create automation
  • Click on the "Create new workflow" button, and then add "Automated step".
  • Set the step description to "Create Zendesk tickets from new inbound emails" and then click on "Automate".
  • Provide the necessary parameters and click on the "Test it" button to check your automation. If you had issues with it, you can click on "Automate" again to try a different one.
Create a schedule (optional)
If you want to run this automation on a schedule, click on the gear button on the workflow editor screen to configure it. For example, you can run this flow every hour or every day.

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HubSpot actions

Nekton can use any feature that is available in HubSpot API. Using our advanced AI, you can easily create custom automations for HubSpot. Here are some typical actions you can do in your automated workflows.
Add Contact to List
Adds a contact to a specific static list.
Create Social Media Message
Creates and immediately publishes a message on a specified social media channel.
Get Company
Gets a Company.
Get Deal
Gets a Deal.
Get Line_item
Gets a Line_item.
Get Ticket
Gets a Ticket.

About HubSpot

HubSpot is your all-in-one stop for all of your marketing software needs.